Frequently Asked Questions
Q1
Can I get sample/samples made?
Yes, sure you can. Quality reference sample or commercial sample could be provided.
Q2
How much will it cost to get sample?
It varies from different styles/designs. For example, socks sample and underwear sample may cost differently; a blank sample and a printed sample may cost differently. The costs = fabric sourcing cost + labor cost + shipping cost + accessory/printing cost.
Q3
When will I receive my order?
Usually, we will deliver the goods within 10-25 working days after the payment. It depends on the different style & material, and the time of receiving the goods depends on the logistics and transportation mode you choose.
Q4
Can I have the products with my own logo/label/tags/package?
Yes, of course you can. Please provide the digital file and size of your logo/label/tag/package.
Q5
Should I provide size chart?
Our product details page has the size chart of this product. If you need to customize the size, you can contact customer service and provide your size chart.
Q6
What is Your Shipping way?
By sea, by air, by express courier (UPS/DHL/TNT/FEDEX...).