1. Custom Sample & PP Sample: 7-10 days after confirmed and payment.
2. Stock Samples: 1 day after confirmed and sample fee.
Production Time
20-35 Days after approval of sample and payment.
Shipping & Delivery Options
1. By Express (DHL, FEDEX, UPS): About 3-5 Days.
2. By Sea: About 25-35 Days.
3. By Air: About 5-15 Days. Notice Customs inspections may occasionally extend the timeline by 2 weeks, though probabilities are low.
Regarding production: If you are in urgent need of this batch of goods, feel free to let us know at any time. We will do our best to assist you. For Shipping: You can choose the way convenient, economical and fast. If you need our help, we will be very glad to give you suggestions.
Packing & Shipping
After-Sales Service
Pre-shipment Protection
- 100% Inspection base on AQL 2.5
- Free QC Reports
Rapid Compensation
- Temporary Alternative Solutions / Priority Replacement
- Future Credit / Refund Options
We work together to solve any problem and ensure a satisfactory outcome.
Free Photography Services
- Sample Photos & Bulk Production Photos
- Lifestyle Context Shooting
A professional photography team is offering complimentary photo shooting services to support your marketing and save your budget.
Market Support
- 24/7 Global Helpdesk with One Hour Response
- Seasonal Collection & Craft Refresh Initiative
- Industry-Specific Market Analysis Report
FAQ
Q1: What is the sample lead time for custom and stock orders?
Custom samples or PP samples take about 7 to 10 days once design and payment details are confirmed. Stock samples can be prepared and sent within 1 business day.
Q2: How long does bulk production take?
Standard mass production takes approximately 20 to 35 days after the pre-production sample is approved and initial payment is cleared.
Q3: What shipping methods are available and what is the transit time?
We offer Express delivery (3-5 days via DHL, FedEx, UPS), Air cargo (5-15 days), and Sea freight (25-35 days) to match your timeline and budget preferences.
Q4: What quality assurance standards do you follow?
All orders undergo a 100% inspection based on the AQL 2.5 quality limit, and we issue full Quality Control reports for your review prior to shipment.
Q5: What is your compensation process in case of quality discrepancies?
We resolve issues through alternative options, replacement prioritizations, system credits for future transactions, or direct refunds based on collaboration.
U-Rare Fashion
