Q1: Can we get a sample for reference?
We are honored to offer you samples. New clients are expected to pay for the courier cost, while the samples are provided free of charge. This cost will be deducted from the payment of your formal order.
Q2: Can you make my own design?
Yes, we can produce your custom design. OEM orders are highly welcome. Please provide your artwork requirements for further details.
Q3: How long does mass production take?
Sample Orders take 1-3 days. Stock Orders take 3-7 days. OEM Orders typically take 12-20 days depending on the specific quantity and deposit receipt.
Q4: What are your payment terms?
Our standard terms are a 30% deposit in advance and the remaining 70% balance before shipment.
Q5: Can you offer custom-made services for items not on the website?
Absolutely. If you don't find what you're looking for, please send us the specific product details, and we can provide a custom-made service for you.
Q6: How do you ensure product quality?
As an experienced manufacturer, we maintain strict quality control throughout production and provide comprehensive after-sales service to ensure your satisfaction.